What We Collect and Why It Matters
When you open an account on culb999, we collect the information needed to run your account and process payments. This includes your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. We also collect device and session data
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when you access the platform from your mobile browser or app, so your session stays consistent across reconnects. Transaction records tied to your bKash or Nagad wallet are kept for account verification and dispute resolution. We do not sell your personal data to third parties. Data
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shared with payment processors like Rocket is limited to what those processors need to complete your transaction. Cookies and local storage are used to keep you logged in and to remember your preferences between sessions. Your data is stored on secured servers, and access is restricted
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to staff with a direct operational need. Retention periods vary by data type — payment records are held longer than browsing logs. Availability of this service and the rights described here depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.